Texas "No Call Lists" (continued)

WHEN WILL THESE CALLS STOP?

Lists will be updated for telemarketers on a quarterly basis beginning April 2002. Within 60 days of the date your number appears on a published list, you should stop receiving telemarketing calls. If you continue to receive telemarketing calls after the 60th day, contact the PUC or the Office of the Attorney General.

ARE THERE EXCEPTIONS TO THE RULES FOR TELEMARKETERS?

Yes. Telemarketers may contact customers:

· with whom they have an established business relationship;

· if the customer requests contact; .to collect a debt;

· on behalf of a non-profit organization or charity, or

· if the telemarketer is a state licensee (for example - insurance or real estate agent, etc.) and:

the call is not made by an automated device;

the solicited transaction is not completed without a face-to-face presentation to complete a sales transaction and make payment;

the consumer has not previously told the licensee that the consumer does not wished to be called.

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